Creativity

posted 02/16/08 by Rick Webb

We worked up a mission statement once, but it was a little wordy, so we never formally adopted it. It read “The Barbarian Group exists to foster environments and engagements which inspire creative people to the highest creative standards and exemplify that creativity, technology, media and the network can combine to benefit commerce and culture equally.” Which is all definitely true, it just seemed a little verbose.

Then we took a different approach and tried to minimize, minimize, minimize, and we came down with something like “creative Internet’ or “creative technology.” This was all before we had a copywriter on staff. We’re sure if we tried again, it would be really awesome. It did the trick, though – the whole exercise did what mission statements are supposed to do, and got us all on the same page and focused our energies and kept us from letting our dreams about owning bars or Italian villas from distracting us from the mission at hand. So, again: The Barbarian Group exists to foster environments and engagements which inspire creative people to the highest creative standards and exemplify that creativity, technology, media and the network can combine to benefit commerce and culture equally.

So what does this mean? Well, you’ll notice a few things here. First off, we aim to benefit commerce and culture. We believe that the best advertising can do both of these. It makes everyone money, of course, but it also becomes part of our collective conscience, and it does this without resorting to anything evil. You’ll also notice this whole “highest creative standards” business. We really mean that. Like annoyingly so, sometimes.

We founded this company because we were fed up with all the compromises we had to make every day when working in advertising. Every time we grumbled under our breath “things are messed up around here. It totally doesn’t need to be that way,” we made a mental note. And every time we made a decision as we were building this company, we kept those mental notes in line.

For us, creativity isn’t necessarily a visual design worthy of Communication Arts. Creativity isn’t necessarily the highest production standards. These are tools we use when it’s necessary to reach someone. It’s the idea. It’s the purity of the idea. You can sacrifice a lot on a project and still have it be creatively brilliant, but once that core idea is compromised, well, that’s just a big warning flag.

Making sure our creative work stays as good as it can be is a full time job. It’s so easy to just let it go when things get difficult. And yes, there are times we have to back down, and yes, there are times we have to let an idea go. But it is the exception rather than the rule. We may forget sometimes, but we want to be the best, and we want the work to be the best. Remind us. One of the most powerful tools we have here is the sheer creative brainpower that we, as a company, possess. Good ideas can come from anywhere. We never want to forget that. Creative pow wows, emails, walkabouts and naps are of vital importance. We don’t care if you’re in PR or Finance or Production or are a Rails developer. If you have an idea about a project, we want to hear about it.

We’re telling you all this because we’re obsessed with it. So much so, that we forget to mention it. It often seems manifest to us. Especially since we have hired all these amazing artists that have been blissfully sheltered from the withering realities of every day life in the advertising world. Ha. Sometimes we forget to explain to you that something isn’t doable because it will kill the idea. Sometimes we sound completely unreasonable. Sometimes it seems like we’re ignoring your input. We’re not. We’re just keeping an eye on the big picture. We’re idealists. We know it’s a pain sometimes, so we figured it’s best to tell you straight off.

Our passion for creative excellence extends to the words as well as the pictures. Copy is totally the red-headed stepchild of interactive creativity. I think we use this metaphor somewhere else, but we’ll let that slide. One of this metaphor’s parents was promiscuous. Anyway, it’s true. We care about our copy. We know you do, too, and we’ll talk later in this document about how and why copy for the web is different than copy for, say, a print ad or broadcast spot (not least because there’s a lot more of it). For now, though, we just want to remind you that copy matters, and we try and keep it as solid as we can through the course of a project. -

Here are some recent posts from our employees about Creativity:

Rock & Roll Hall of Fame 25th Anniversary site

Midway through 2009, we got word that the Rock & Roll Hall of Fame would be be throwing a huge concert event to celebrate their 25th anniversary. They were understandably secretive about the artist list, so when we got the final bill, our jaws dropped. Stevie Wonder. Aretha Franklin. Simon & Garfunkel performing together. Metallica with Lou Reed and Ray Davies. U2 performing with Bruce Springsteen and Mick Jagger. Woah.
So we got on the ball and built a fitting site. It’s simple and smooth, but packs a lot of content into a small space. It features artist biographies, iTunes playlists hand-picked by the Rock Hall, merchandise, video, and unique artist pages. The show happened back in October, but much of the site is still up at rockhall25.com.

Daily sketches, daily fun

This is not a work of art, and that’s entirely the point.
I’m a designer. It’s my job to stay fresh, to keep my creative capabilities from growing tired. I love my role at The Barbarian Group, a company in which our motto is to find the bleeding edge of the internet, and see how far and how successfully we can bring out clients towards it. I am proud of every project that has gone out the door that I have worked on, but there is always room to improve. That’s where bitchin’ times that have nothing to do with a paycheck come in. Sometimes, you need to be able to step away from the task at hand and tap into something that client work cannot supply: a lack of purpose.
New rule: Take some time out of every day to step back and create a quick sketch. Experiment. Rock and roll. Open my mind. Keep it fun. Love every minute of it. It’s never going to be a work of art, but it’s always going to be worth it. Hitting reset on your brain from time to time, no matter what it is you do, can be a pretty good idea.
Interested in seeing more? Follow the rest of my daily sketches  here
(Today’s sketch is dedicated to Rick Webb, who loves Joy Division more than anyone I know.)

Interview with an Engineer

Two weeks ago, The Barbarian Group had a special guest: Adam Rasheed, a member of GE’s Global Research’s Advanced Propulsion Advanced Technology Program. There Adam works mainly on pulsed detonation engines. I referred to Adam as a rocket scientist (and do in this interview), though he informed me that it’s not really what he does (he was kind enough to humor me in his answers). This interview took place in person and over email, so hopefully it hangs together. For the first half of the week, Adam joined us out in Wisconsin, where we were visiting GE Healthcare as part of our GE Adventure project.
Noah: So, what do you do?
Adam: I’m a research scientist working for GE’s research center on Pulse Detonation Engines.
N: Can you explain what a pulse detonation is?
A: Pulse detonation engines, or PDE is a technology we’re looking at to improve efficiency of airplane engines by 5 to 10 percent. We plan to do this by changing the way we burn the fuel in the core of the engine. It has a potential impact of saving more than $7 billion a year in fuel costs for the airline industry.
N: And, what about this project you’re working that brings you here?
A: GE has a program for researchers called Technical Career Path, or TCP. Each year, a number of researchers/technologists are presented a TCP Excellence Award. As part of that recognition, we are encouraged to broaden our experience by studying something out of our core research area… I chose to study how organizations innovate and create, and I wanted to do this by embedding myself with a company known for being creative in a field very different from GE.
N: What’s your favorite book?
A: I really like reading – so I have lots of favorite books. The aerospace part of me really liked The Right Stuff (Tom Wolfe) – it’s an awesome book. I also really liked Life of Pi (Yann Martel) and A Suitable Boy (Vikram Seth).
N: Are people impressed when they realize you are a rocket scientist? [Note: Again, rocket scientist is a bit of a misnomer, but Adam humored me.]
A: Well… no. I don’t know that anyone cares – but maybe because I tend to meet lots of other engineers and scientists – and everyone is working on really neat things. I am usually more amazed by stuff that other people are working on. The truth is that I am a bit of an idiot – most of the things I do don’t actually work – but eventually something does. I guess, also, I am not really a rocket scientist. My interest as an aerospace engineer does tend to be in shock waves and high-speed flows, so my focus during grad school was in orbital reentry and hypervelocity aerothermodynamics – which is just a fancy way of saying I studied how things like the Shuttle heat-up when reentering the atmosphere. I did experiments for the air force and for NASA – it was a lot of fun. Now at GE, I am part of a team of folks working on Pulse Detonation Engines which also has a lot of gasdynamics and shockwaves, but the application is aerospace propulsion. Its all plenty of fun – but it’s not really rocket science.
N: Why does rocket science have the reputation it has?
A: Probably because it’s hard! Seriously, modern rocketery is relatively new and the technology was developed very publicly with lots of media footage during the early years of what became the Apollo program. The nation and the world watched as an entire fields of science and engineering were almost started from scratch. When things worked, it was great, but when things failed – it tended to result in a spectacular explosion – and everyone can understand an explosion. It isn’t really any more complicated than other fields of science, but it is unforgiving and small errors lead to pretty big and bad consequences in a very visual manner. Sometimes, I think the perception of rocket science is unfortunate, because people then think its really hard – and it discourages students from pursuing engineering as a career. It’s a lot of fun – people pay you to break things.
N: What are your views on Innovation?
A: I am really still figuring this out. Innovation is good. Everybody should do more. The thing I find odd is how the term innovation is not really well defined, but everybody wants be innovative. And contrary to popular belief, its not new – human beings have been innovating for a long time. I would say using fire was a pretty good innovation. Also wheels… I really like round circular wheels. Square wheels are not so good.
N: What are you looking for on this trip?
A: I am specifically looking to understand more about the creative process and more importantly, how to transform an idea into a useful widgets, services, products – whatever – anything that adds value to a customer, or on a bigger scale to society. I figured by hanging around folks in a completely different industry, I might learn something different. I live in a really cool world of engineers and scientists – but we’re all trained to think in very similar manners. For this trip, there’s a few sort of key questions I am interested in. The first is how do you empower people to develop their ideas. It seems there are certain ingredients – part culture/environment, part access to tools, part necessity/urgency. The second is how do you know which ideas to pursue further. In certain industries, its easy to just try a whole bunch of things and see which one works. This can be done if each trial is relatively cheap and can be done quickly. Unfortunately, that’s not really practical for large-scale infrastructure – like a powerplant or a new jet engine. This kind of ties into my third question – is how can any of this be embodied in large company like GE. We’re committed to technology and spend a lot on R&D – the question is how do we get the best ideas out to help society.

10 rules for completely EPIC web design

I’ve been designing for the web for the better part of 7 years, professionally for 4, so while I’m no expert, I have made about eleventy billion mistakes over the years. Each of which I have learned from. Here’s some bad-ass tips that I wish someone had told me:
  1. Learn how to design with form elements. These are a fundamental flaw of millions of sites on the web, and something that is sadly overlooked by many designers as an after-thought. I can’t stress this enough. If you can’t design a form that gets a user from the beginning to the submit button within a form without making them think, then I suggest you read this book: Web Form Design – by Luke Wroblewski
  2. Research! In nearly every aspect of web design, examples of solutions can be found everywhere. If you’re designing a page that needs to display a recipe, find out what others are doing online. But don’t stop there: you can take cues from magazines, video games, letter-pressed posters, television, and even architecture and industrial design. They all have a wonderfully rich history to reference. The best answers will be found in the most unlikely of places.
  3. Every pixel counts. The entire screen is your canvas, so don’t let all your hard work go to waste because you didn’t think anyone would notice that your buttons look like ass. Your horizontal rules are just as important to telling a visual story as your video player or main navigation. Don’t let a few flat notes ruin an otherwise awesome web site.
  4. It’s alive! This isn’t print media, and this isn’t television. It’s not a passive experience, so give the user an experience they can invest in, something that is uniquely only available on the web. Make them fall in love with the actions of the site, not just the content. Make them love clicking a button. Make them smile as often as possible.
  5. Step back as often as possible. Let your Mom, who is scared of the internet, test your site. Don’t help her. Just watch and listen. You’d be surprised at how much a few confused comments will help your work. Always test for your audience, since no one will ever know you design’s intentions as well as you do.
  6. You aren’t the King of the Planet. OMFG RAD! You made an award winning website! So what, that doesn’t mean you have all the answers. Know what others are doing, because they might have solved a design problem you ran into way better than you ever thought to do. Never stop learning from others just because people tell you that your agency is totally epic. (But definitely be stoked to be there!)
  7. Simplicity, simplicity, simplicity! Never fear, even the most complex problem can be solved with the least complex of design solutions. Don’t make your users have to think about the interface, but rather make considerable efforts to make them enjoy it.
  8. Understand the nerdy shit. Get your feet wet in as many aspects of web design as you can. Learn how to code what you build. Understanding the strengths and limitations of the “nerdy code stuff” will help you design a site is an all around better experience. Hell, you might even realize that all those awesome gradients you love to use are actually a pain in the ass to code.
  9. There are no rules yet! Everyday, a new site pops up with wonderful new solutions for presenting content to a user. Break boundaries and rules as often as possible. Make your own rules, and then break those as well.
  10. Enjoy everything you make! Just like anything else in life, if you don’t put all your heart and soul into it, people will definitely know. Some of the best sites out there were obviously fun to design. Find what you love in every project, and then dive in!

Questionnaire Extraordinaire: Mayoral Edition

In this, our second installment of Questionnaire Extraordinaire, we interview the newly inaugurated Barbarian Mayor, Nick Bonadies! Not only is Nick the reigning mayor of The Barbarian Group but he is also our IT Hero in the Boston office. For those of you who missed the first installment, let me refresh, I am conducting a Proust-like interview with as many Barbarians as I can get my hands on. The rules are: no NDA breaking, no boring stuff, and if things too vulgar I have to censor it. Also, it is perfectly legitimate for me to edit the interview so I may come across more intelligent and thoughtful than in the original interview. Deal with it. Now, let’s learn some new and exciting things about Nick Bonadies, IT hero.
For clarification, my questions and comments are bold and italic.

Questionnaire Extraordinaire: The Barbarian Proust Interview

Starting today, I will be posting a series of Proust-style interviews with various Barbarians. The interview, 20 questions plus a bonus question, takes place over IM at work and may be edited for extreme vulgarity and boring content.It’s my hope that we all learn a little bit more about the people that make The Barbarian Group so awesome. For clarification: my responses/ notes are in bold italics.
For the first ever installment of the Questionnaire Extraordinaire we interview Barbarian developer, Alex Bisceglie, and learn many new and obscure things. Let’s begin!

Notes to a generation

Recently at the office, we had a group of students visit us from Carnegie Mellon. Our relentless leader, Rick Webb, lead one of the more enjoyable Q&A sessions that I have sat through in quite some time. Afterwards I sat thinking: what do I wish I had heard years ago had I been in their shoes?
Fall in love with your client.
There is no better advice I can give someone. I could spend hours explaining what books or blogs to read, what methods work for myself for the creation of concepts, and blah blah blah. This is all personal and highly subjective. What works for myself is radically different than that of my peers. I will not bore you with the details, for we all have our own process. NO DUH! There is one thing though all successful designers share: the ability to understand what lies at the heart of the project, the ability to find what makes the client special and to fall in love with it.
It’s a tough business working for clients. There is always a more exciting client than the one you are currently tied to. It’s a lot like dating someone and seeing a cuter/younger/more exciting person than your boyfriend or girlfriend. On the surface of things, there is always something better, but you stick with your mate (unless you’re a total douche!) because you have seen something wonderful about them that makes them so damned beautiful. Working with a client is no different in this respect in that we need to find makes the client amazing, even if it’s the smallest detail. It’s our job to find that voice that perfectly sums up what makes them special, and to use that voice to guide us through the obstacles and evolution of the project. You need to really appreciate what makes your client beautiful, for if you don’t, your work is a waste. It will seem hallow and without meaning.
You will complain at some point on any client you work for just like you will hear your peers and co-workers in the office complain about the client they are working for. Every project takes it toll on you, for it’s not a simple task to read the minds of the client, and it’s always frustrating when you don’t get it right. Just know that with every risk you take, and you should be taking LOTS of risks in your work, will bring one step closer to understand what the voice of the client is.
In the end, it is your job to make something that you would really love to see using their voice as your guide. Care deeply about passion, vision, determination, and optimism. They a without a doubt the most useful tools any designer has at their disposal. It’s a tough job, but in the end you gotta do what you love and the trick is finding a way to love something about the client. That love will make amazing work.
p.s. Also, use tons of sweet lasers in all of your work, every client ever will think you are totally brilliant. You’re welcome in advance.

Monday Link Love (February 9th)